QUALITY CONSCIOUSNESS In our business our clients are constantly looking
for 'the right man for the right job & at the right time'. So their
satisfaction is guaranteed if we provide them the best candidates in the
fastest Turn Around Time & at the best Conversions Ratios. In
simple words, the client expects the time consumed in sourcing relevant
profiles and the number of candidates interviewed to close the position
to be the least. Keeping this objective in mind, once we have agreed
to cater to a requirement from a client we ensure that relevant CVs
suitable to their requirement hit their inbox within the pre-defined
turnaround time. So Turn Around Time + Conversion Ratio = Customer
Satisfaction has become our own proprietary formula, TACORSATM
in short. And this is an essential element in our professional
existence. Our employees have realized that if they continuously
strive to satisfy the formula, they can simply race ahead. (TA in
Portuguese means 'you' & CORSA in Italian means 'race'). To make
sure this happens we have put in place Standard Operating Procedures
(SOP�s) for all our different tasks. Initiated as part of our ISO
9001:2000 certification, these SOP�s ensure that the process continues,
irrespective of the person who drives it. Thereby we can confidently
claim to have become a Process-Driven organization. By this rule we can guarantee our clients a standard
approach toward the execution of their manpower requirements. Wherever
our clients are located they can be assured of the same treatment &
the same quality of execution of the assignment. As our activity is governed by numerous statutory
requirements we go out of our way to ensure we comply with them not only
because it is mandatory but also because we wish to build lasting
relationships with our clients and be assured of their confidence in us,
over the long haul.
Being part of the service industry, what matters to us is how
effectively we do what is expected of us. Quality, therefore, is
translated into understanding what you want & then serving it to
you.
